Worksheet

Hybrid automation workflow

A flow diagram showing an incoming task, such as a customer message, passing through an AI classification step before it splits into two paths. A rules path completes high-confidence, low-risk categories automatically, while a human-review path takes low-confidence or high-consequence ones and feeds corrections back into the classifier.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “AI Automation vs Traditional Workflow Automation”, www.gullysystem.com/blog/ai-automation-vs-traditional-workflow-automation