Worksheet

Concierge step tally sheet

Each manual step gets its own line on one sheet. Columns hold the step name, the person who performs it, weekly count, average minutes and mistakes seen. A last column marks it automate now, automate later or keep manual. A small block at the bottom records the trigger that ends the manual phase.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Concierge MVP: doing the work by hand behind a simple app”, www.gullysystem.com/blog/concierge-mvp-doing-the-work-by-hand-behind-a-simple-app