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Worksheet

Claim chain gap sheet

One row per claim stage fills this single sheet: failure report, coverage check, part return, inspection, supplier recovery and credit note. Columns show the owner, the system used today, the form fields needed, the average days held and a mark for covered, partly covered or manual.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

ItemWho owns itWhere it is kept todayWhat is missing

Cross out or rewrite any heading that does not fit your business. From the guide “Dealer warranty claims for farm equipment makers: build or buy”, www.gullysystem.com/blog/dealer-warranty-claims-for-farm-equipment-makers-build-or-buy