Worksheet

Employee adoption journey map

A journey map follows staff sentiment across five stages: requirements input, pilot testing, champion training, staged rollout and post-launch usage, marking the drop-off risk at each one. Each stage carries the matching fix. Readers use it to spot the week adoption slips, long before a monthly usage report shows the decline, and to schedule the matching fix.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “How to Build Software That Employees Will Actually Use”, www.gullysystem.com/blog/how-to-build-software-that-employees-will-actually-use