Worksheet

Manual-work discovery worksheet

A sheet holding one row for each candidate task, with columns for observed frequency, average handling time, exception rate, a data-quality check, and an effort-versus-risk score. Fill it in from direct observation over one to two weeks, not from memory, so the scores reflect what actually happens on the floor and in the inbox.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “How to Find Manual Work That Can Be Automated”, www.gullysystem.com/blog/how-to-find-manual-work-that-can-be-automated