Worksheet

Three test fault log

Each complaint gets one line, with four columns: the task, which user it failed for, which branch, and which record type. The final column holds the verdict as role, branch setting, template or product limit, beside the fixer’s initials and the date.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Is it the product or the setup? Diagnosing software that feels wrong”, www.gullysystem.com/blog/is-it-the-product-or-the-setup-diagnosing-software-that-feels-wrong