Worksheet

Overlap window and ticket template

Overlap hours in each time zone, the standup slot and the on-call contact sit at the top of the sheet. Below them comes a ticket template with fields for the goal, screens, acceptance criteria, API example, owner and the decision log.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Offshore team answers arrive a day late: fixing the time zone gap”, www.gullysystem.com/blog/offshore-team-answers-arrive-a-day-late-fixing-the-time-zone-gap