Worksheet

Lost order test case sheet

A one-page table of sandbox test cases. Columns are case name, gateway setting used, steps, expected charge count, expected order count, expected customer message, actual result and ticket number. Rows cover a failed callback, a delayed callback, a duplicate callback, a closed tab, a double click and an expired cart, with a blank row for each new failure.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Payment taken but no order created: where to look”, www.gullysystem.com/blog/payment-taken-but-no-order-created-where-to-look