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Worksheet

Integration vendor question sheet

A one page scoring sheet. Rows hold the questions grouped as failures, alerts, API changes, code ownership and documentation. Columns record each vendor’s answer, a mark of specific, vague or evasive, and a note on the proof requested. A footer block lists reference calls made and the date.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

ItemWho owns itWhere it is kept todayWhat is missing

Cross out or rewrite any heading that does not fit your business. From the guide “Questions to ask an integration vendor about errors and support”, www.gullysystem.com/blog/questions-to-ask-an-integration-vendor-about-errors-and-support