Worksheet

Subscription lifecycle and dunning plan

A diagram follows one subscription through trial, active, payment failed, grace period, paused and cancelled, with the invoice, the customer message and the owner alert shown at each step. A second table lists the RBI notice and opt-out checks alongside the GST invoice checks that must pass before every renewal goes out to the customer.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Subscription Billing Software for Indian SMBs: GST Invoices, Mandates and Failed Payments”, www.gullysystem.com/blog/subscription-billing-software-for-indian-smbs