Worksheet

Subscription lifecycle state diagram

A state diagram covering signup, active, paused, past-due (with retry attempts), cancelled and resumed states. The billing, notification, fulfilment and entitlement action triggered at each transition is marked explicitly. A build plan can then be checked against every real path a subscriber might take.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Subscription E-Commerce: Features and Technology Requirements”, www.gullysystem.com/blog/subscription-e-commerce-features-and-technology-requirements