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Worksheet

Return and claim log sheet

The log gives every claim a row with these columns: claim number, invoice, lot, quantity claimed, quantity received, inspection result, outcome, cause stage, stage reply and closing date. A top block counts causes monthly.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

ItemWho owns itWhere it is kept todayWhat is missing

Cross out or rewrite any heading that does not fit your business. From the guide “Tracking the tail after dispatch: returns, claims and rework”, www.gullysystem.com/blog/tracking-the-tail-after-dispatch-returns-claims-and-rework