Worksheet

Monthly back-office review sheet

A single sheet holding five blocks: onboarding files by stage, open settlement differences by age, refunds and holds, disputes by due date, and top support topics. Fill it at the start of each month and give each block an owner.

Name: ______________________   Business: ______________________   Date: ______________

Cross out or rewrite any heading that does not fit your business. From the guide “What a Payment Service Provider Should Review Every Month”, www.gullysystem.com/blog/what-a-payment-service-provider-should-review-every-month