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Worksheet

Outage-to-reconciliation flow

A flowchart runs from outage detection through queueing, bounded retries and a customer-facing status message, then provider recovery, ending in a reconciliation step. That final step compares your queued records with the provider’s transaction log and catches anything that completed on one side but not the other.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

ItemWho owns itWhere it is kept todayWhat is missing

Cross out or rewrite any heading that does not fit your business. From the guide “What Happens When a Third-Party API Stops Working?”, www.gullysystem.com/blog/what-happens-when-a-third-party-api-stops-working