Worksheet

Maintenance proposal comparison checklist

A side-by-side checklist for comparing vendor proposals on covered systems, severity definitions, response and resolution targets, change-request handling, access and ownership terms, and exit provisions. Gaps show up before signing, not after.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “What Should a Software Maintenance Contract Include?”, www.gullysystem.com/blog/what-should-a-software-maintenance-contract-include