Worksheet

Consent-aware messaging workflow

A flow diagram showing a customer’s journey from opt-in capture, with the business name and consent statement recorded, through category selection and template-based transactional messages. It also shows the 24-hour free-reply window, an opt-out path per category, and an escalation point to a human agent.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “WhatsApp Business API Integration: What Businesses Should Know”, www.gullysystem.com/blog/whatsapp-business-api-integration-what-businesses-should-know