Worksheet

Template planning sheet

One printable page, ruled into a row for each message your business sends. Columns cover message name, trigger event, who speaks first, category, variables with sample values, button label, owner and approval status. A block at the bottom records the window rule your agents follow once a customer replies.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “WhatsApp templates explained: categories and the 24-hour window”, www.gullysystem.com/blog/whatsapp-templates-explained-categories-and-the-24-hour-window