Worksheet

Cancellation and deletion runbook

Each data location gets its own line on a single page: database, file storage, search index, analytics, email logs, error tracker and backups. Columns hold the owner, retention period, deletion method, the person who verifies it, the date completed and a link to the log line that proves the deletion. A header holds tenant ID and dates.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “When a customer cancels: data export, retention and deletion”, www.gullysystem.com/blog/when-a-customer-cancels-data-export-retention-and-deletion