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Worksheet

Resort role sheet

A grid with the counters down the left and the records across the top: booking, advance, folio, pass, meal, activity, banquet and collection. Tick who records each item today. Gaps and double entries show where to start.

Name: ______________________   Business: ______________________   Date: ______________

ItemWho owns itWhere it is kept todayWhat is missing

Cross out or rewrite any heading that does not fit your business. From the guide “Who Records What at a Resort: Front Desk, Gate, Restaurant and Accounts”, www.gullysystem.com/blog/who-records-what-at-a-resort-front-desk-gate-restaurant-and-accounts