Worksheet

Return cause tally sheet

One row per reason code. Columns run across the product families, which are cameras, doorbells, sensors, plugs and hubs, with the count for each reason in every cell. Three more columns name the root cause, the fix to make and the owner, and a last one holds the date the fix went live.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Why smart home devices come back after setup fails”, www.gullysystem.com/blog/why-smart-home-devices-come-back-after-setup-fails