Product Associate

We are looking for a Product Associate to support the research, planning, testing, and delivery of websites and software products.

You will help us understand user needs, research competing products, document requirements, create basic wireframes, test features, and coordinate development tasks. You will work under the guidance of the Founder / Product Lead, who will set priorities and approve product decisions.

This role suits someone with a software testing background who wants to develop broader skills in product development.

Reporting to: Founder / Product Lead

Training and initial focus

The initial focus will be software testing and competitor research for one assigned product. Responsibilities will expand gradually to include requirements documentation, basic wireframes, user research, and project coordination.

Guidance, practical assignments, and regular reviews will support this learning. Depending on the agreed onboarding arrangement, the initial designation may be Associate Product Trainee.

Market and Competitor Research

• ✓Research competing products, their features, pricing, and user experience.
• ✓Identify customer problems and opportunities for improvement.
• ✓Prepare concise comparison reports with sources and recommendations.

User Research and Feedback

• ✓Support user interviews, surveys, and feedback collection.
• ✓Understand how users complete tasks and where they face difficulties.
• ✓Organise findings into clear problems and suggested improvements.

Requirements and Documentation

• ✓Convert product discussions into clear feature requirements.
• ✓Document user flows, user stories, and acceptance criteria.
• ✓Record expected behaviour, validation rules, and important scenarios.
• ✓Keep product documentation updated as requirements change.

Basic Wireframing

• ✓Create simple screen layouts and user flows using Figma or similar tools.
• ✓Show how users will navigate and complete key actions.
• ✓Revise wireframes based on feedback before development begins.

Quality Assurance

• ✓Prepare test scenarios and perform manual testing of websites and applications.
• ✓Test forms, workflows, permissions, and behaviour across devices and browsers.
• ✓Perform basic API testing where required.
• ✓Report bugs with clear steps, expected results, actual results, and supporting screenshots.
• ✓Verify fixes and check that existing features continue to work.
• ✓Identify usability issues alongside functional defects.

Project Coordination

• ✓Maintain task lists, priorities, progress updates, and issue records.
• ✓Follow up with developers and designers on assigned tasks.
• ✓Flag unclear requirements, dependencies, and blockers promptly.
• ✓Prepare meeting notes and track agreed actions.

AI-Assisted Work

• ✓Use approved AI tools to assist with research, documentation, and test preparation.
• ✓Review and verify AI outputs before using them.
• ✓Follow company guidance when handling confidential information and user data.

Required skills and qualifications

• ✓Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical skills.
• ✓Basic understanding of websites, software applications, and the development process.
• ✓Familiarity with manual testing, test cases, and bug reporting.
• ✓Clear written and verbal communication.
• ✓Ability to organise information and document it accurately.
• ✓Attention to detail and a willingness to ask questions.
• ✓Ability to work independently, follow through on tasks, and communicate reliably in a remote setting.
• ✓Willingness to learn research, requirements documentation, wireframing, and coordination.

Good to have

• ✓QA or software testing internship experience.
• ✓Familiarity with Postman, Figma, spreadsheets, or task management tools.
• ✓Basic knowledge of APIs, databases, SQL, or test automation.
• ✓Experience using AI tools and checking their outputs.

You do not need prior experience in every responsibility listed. We are looking for a strong foundation, curiosity, and willingness to learn.

How success will be measured

• ✓Research is accurate, relevant, and supported by sources.
• ✓Requirements are clear enough for the team to implement.
• ✓Testing covers important user journeys and edge cases.
• ✓Bug reports are reproducible and fixes are verified.
• ✓Task records remain current, and blockers are raised early.
• ✓Assigned work is completed reliably with improving independence.

How to apply

Share your resume and a brief introduction describing your testing experience, relevant projects, and interest in product development. You may also include sample test cases, bug reports, research notes, or wireframes.