Enterprise Knowledge Search
Search across your company's drives, mail attachments and document stores by meaning rather than exact file name, returning ranked results filtered to what each searcher is permitted to see.
What This Solves
Files scattered across drives, mail attachments and shared folders, named inconsistently by different people over years, mean ordinary search only matches an exact file name or keyword. This indexes content by meaning and returns ranked results filtered by permission.
What Gets Indexed
Shared Drives, SharePoint and OneDrive
Existing document stores are indexed in place, without requiring files to move.
Mail Attachments
Attachments buried in years of email become searchable alongside other documents.
Scanned and Photographed Documents
Non-digital documents are read and included in the same searchable index.
Internal Wikis and Note Systems
Internal knowledge tools are folded into the same search rather than staying separate.
How Results Stay Permission-Safe
- Search respects the permissions already set on each folder or file.
- Results are filtered by the searcher's role — nobody sees a document they could not already open directly.
- No content is exposed through search that would not already be visible to that person in the source system.
Building the Index
Source Mapping
Agreeing which drives, folders and mail stores are included.
Permission Model Confirmation
Checking the index respects the access rules already in place.
Index Build and Meaning-Based Ranking
Building the search so results rank by relevance to meaning, not just keyword match.
Ongoing Re-Indexing
Keeping the index current as files are added, moved or removed.
When Search Already Works
If your documents already live in one well-organised system with working search, this adds little. It earns its place when content is scattered across many places nobody fully knows.
Frequently asked questions
How is this different from an internal knowledge assistant?
Search returns a ranked list of source documents for you to open and read yourself. A knowledge assistant generates a direct, conversational answer drawn from those documents.
What drives the cost of indexing our content?
The number of sources indexed and the total volume of documents involved.
What drives how long indexing takes?
How many separate systems need connecting, and how complex the existing permission structure is to confirm.
Does this replace our shared drives or SharePoint?
No, it indexes what you already have in place rather than requiring files to be moved anywhere.
Who owns the index and configuration?
You do — the index, source mapping and permission rules stay under your control.
What do we need from you to build the index?
Access to each source location, and confirmation from an owner on what content is sensitive and how it should be restricted.
Tell us what you need.
Send a short brief and one of our engineers will come back to you — usually the same day.
- No obligation
- We reply the same working day
- Your details stay private