WhatsApp Business API Integration for Orders, Support and Alerts

No. The app is free, works from one phone, and is meant for a single person managing conversations. The API has no app interface of its own; it is a data connection that we wire into a support tool or your own system, built for automation and multiple agents.

Meta does, through a business verification process. It requires your business details and documentation, and the approval sits with Meta rather than with us, though we guide you through what is needed.

No. WhatsApp restricts businesses from starting conversations outside a customer-initiated 24-hour window unless using a pre-approved template message, and customers must have opted in. This is a platform rule, not something we can bypass.

It depends on Meta's review queue and how closely the template follows their content guidelines, which is outside our control. We help draft templates that are more likely to pass on the first submission.

Yes, with a shared inbox tool connected to the API, multiple agents can see and reply to conversations, which is often smoother than the single-phone setup it replaces.

How many message flows are automated, how many templates need drafting, whether it connects to an existing support tool or a custom-built inbox, and whether catalogue or payment features are included.

Yes. Meta charges per conversation once you exceed the free monthly tier, and this is billed directly by the WhatsApp Business Solution Provider handling your account, separate from our development work.