Email, WhatsApp and SMS Automation

Name: GullySystem
Address: #257, 3rd Floor, Sri Nanjundeshwara Complex, Service Road, Nagarbhavi 8th Block, Outer Ring Road, 2nd Stage, Bengaluru, Karnataka, 560072, IN
Telephone: +91-8095858589

Email, WhatsApp and SMS automation sends a message when an event occurs: order confirmed, vehicle dispatched, technician assigned, invoice ready. Messages go from your own business account with delivery status visible.

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Choosing a Channel

Suits a short status update. Message formats must be registered with the platform in advance.

SMS

The fallback when a number has no WhatsApp, and the only channel that reaches a feature phone at a site.

Email

Suits the invoice, the statement or a long attachment. A dispatch alert belongs elsewhere.

Inside your own app

The lowest-cost option, suited to anything the customer will see at their next login anyway.

Account and Sender Setup

Sending one message is simple. Sending at volume from a number customers recognise involves registration and paperwork.

A verified WhatsApp Business account, with your name shown rather than an unknown number
Message formats submitted and approved before the first one can be sent
Sender registration for SMS, which has its own forms and its own waiting time
A way to stop: anyone who asks to be removed is taken off the list

Message Volume and Language

Fewer, useful messages get read. Four updates about one order build the habit of reading them, while frequent promotions lead customers to mute the number that later carries a delivery alert. Language matters as well. Kannada or Hindi can be used where the customer will read them.

FAQ

Frequently asked questions

Can email, WhatsApp and SMS automation use our existing WhatsApp number?

It depends on how that number is used today. A number running on the phone app has to be moved to the business platform, after which it no longer works in the app the way staff use it. This is settled before anything is registered.

What does the customer see as the sender?

Your registered business name on WhatsApp and your approved sender identifier on SMS. That approval is part of setup. It also stops others sending messages that appear to come from you.

Who pays for the messages themselves?

You do, directly to the platform or gateway, and these charges sit outside the build cost. Rates differ by channel and message type, so expected monthly volume is estimated before you commit.

Talk to us

Tell us what you need.

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