Worksheet

Service desk intake sheet

A sheet with a system type tick box, then three blocks. On grid lists meter number and approval reference. Off grid lists battery bank and controller. Hybrid lists mode and backup panel. A bottom strip holds fault code, photo links and technician notes. Fix it to the desk screen as a printout, and update it whenever the field team finds a new pattern.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Net metering, on grid and off grid solar explained for a service desk”, www.gullysystem.com/blog/net-metering-on-grid-and-off-grid-solar-explained-for-a-service-desk