Worksheet

Counter observation sheet

One page, one row per order. Columns record start time, items, seconds to find each item, fields tabbed past, paper notes, partial dispatch yes or no, and save time. A summary block at the foot totals each column across ten orders.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Order entry screen too slow? Where counter staff lose time”, www.gullysystem.com/blog/order-entry-screen-too-slow-where-counter-staff-lose-time