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GullySystem
A practical guide

PG police verification process: a step-by-step guide

Ganesh HSStrategy and Technology, GullySystem
Practical advice · 3 min read

In this guide 8 sections
The short answer

Collect the tenant’s ID, address proof and photo, submit them through the local police station or the portal your city uses, and keep the acknowledgement. Track every pending case. Rules and portals differ by city, so confirm the current process with your police station.

Why police verification matters for a PG

A PG houses unrelated people under one roof. Police in several cities have asked owners to report who is staying. In July 2026, Hyderabad police warned landlords to verify tenants before move-in, and Pune police booked four PG operators for not reporting occupants.

Treat it as a records task. Do it at check-in, and do it the same way every time.

Gather the papers before the tenant moves in

Collect an ID with photo, proof of the permanent address, a passport photo and the contact details of a parent or guardian. For students, add the college letter or ID. For employees, add an employer letter or ID.

Check originals against copies and note who checked and when. Photocopies with no note are weak evidence.

  • Photo ID such as Aadhaar, passport or driving licence
  • Permanent address proof
  • Recent photograph
  • Guardian or emergency contact
  • College or employer proof

Submit through the channel your city uses

Channels differ. Hyderabad police reported a tenant module in the Hawk Eye app, with paper forms from the local station for those who do not use it. Pune’s order of July 2026 asked PG operators to send tenant details to the local station. Bengaluru’s police portal was described as voluntary in 2023.

Check the current channel with your station, since apps, forms and deadlines change. Ask for an acknowledgement every time.

Keep the acknowledgement with the tenant record

The acknowledgement is your proof that you reported. File it with the tenant’s papers and record the date submitted. If a station asks months later, you can answer in a minute.

Do not hold verification papers in a cupboard of loose photocopies. Scan them and store them against the tenant, with access limited to the manager and the owner.

Track pending cases and tenant exits

Make a weekly list of tenants whose verification is not yet submitted or acknowledged. A warden can chase that list in an afternoon.

At move-out, mark the tenant as left and keep the file for the period your accountant and lawyer advise. Handle personal documents with care, since they contain sensitive data.

Put the advice to work.

Use a test copy or fictional example to turn the discussion into something your team can check.

Why police verification matters for a PG

What does one row mean before totals are combined?

Choose one period in “Why police verification matters for a PG” and compare it with the source records. Define the date basis and grouping before accepting a total that combines several kinds of entry.

Background reading: Microsoft: reporting grain and relationships

Tenant verification tracker

Each tenant gets one row. Columns cover name, room and bed, check-in date, ID type and number, papers collected, submitted on, channel used, acknowledgement received and remarks. A weekly filter highlights rows where submitted or acknowledged is blank.

Open a blank worksheet to print

Questions owners ask

Is police verification mandatory for PG tenants?

Several police departments have told owners to verify tenants, and some have acted against non-compliance. The exact obligation depends on your city and order, so ask the local station.

How long does verification take?

It varies by city and station. Do not promise tenants a date. Record when you submitted and when you received an acknowledgement.

Can I store ID copies in software?

Yes, if access is limited and the hosting is secure. Collect only what you need and tell tenants why you hold it.

What if a tenant refuses to give papers?

Do not allot a bed without them. Your house rules and agreement should say that verification is a condition of staying.

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