Worksheet

Callback tracking sheet

A sheet on one page, a line for each revisit. Columns carry the revisit job number, the original job number, the date gap and the technician on both visits. More columns name the part or product involved, the cover type (warranty, contract or chargeable) and the cause code. A summary block counts returns by technician and service type.

Name: ______________________   Business: ______________________   Date: ______________

Scroll the table sideways to see every column.

Cross out or rewrite any heading that does not fit your business. From the guide “Why repeat service visits stay hidden in your job list”, www.gullysystem.com/blog/why-repeat-service-visits-stay-hidden-in-your-job-list