Requirements checklist
What to ask for when choosing software for commercial laundries.
A checklist built from how commercial laundries work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Customer contracts and rate cards
- Collection notes and soiled counts
- Wash batches and formulas
- Finishing, rejects and rewash
- Linen pool and par levels
- Delivery rounds and notes
- Monthly invoices and statements
Roles that need their own access
Who logs in, and what each person may see or change.
- For plant managers
- For dock and sorting staff
- For wash and finishing supervisors
- For drivers
- For billing clerks
Reports to ask for
Ask to see each one with your own sample data.
- Soiled and clean counts per customer, with differences by item
- Kilos washed per machine, shift and formula
- Rejects and rewash by cause, batch and sorter
- Linen pool against par level for each customer site
- Delivery notes unsigned or disputed, by round
- Claims raised, agreed and credited per contract
- Invoices issued and balances due, oldest first
Systems it may need to connect to
Note which ones you already run.
- Weighing scales
- Barcode and tag printers
- SMS
- Accounting export
Questions for any vendor
Put these to every supplier you are comparing.
- Can a contract mix kilo and piece pricing?
- How are counts kept apart between customers during sorting?
- Does it hold rental linen owned by the laundry?
- Can I see why a load needed a rewash?
- What does a delivery note carry?
- Is the wash floor tracked by machine?
- Can customers dispute a monthly bill line by line?
- How long before the plant can switch over?
- Who owns the data if we stop?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Counts differ at each end
- Rental and customer linen get mixed
- Rewash and damage are not charged to a cause
- Contracts mix kilo rates and piece rates
- Rounds run on the driver’s memory
Prefer to talk it through? See the commercial laundries page.