Requirements checklist
What to ask for when choosing software for diabetes clinics.
A checklist built from how diabetes clinics work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Registry by diabetes type and duration
- Glucose diary and HbA1c trend
- Medicine and insulin history
- Complication screening schedule
- Referrals to eye, kidney and foot specialists
- Strip, needle and insulin stock
- Educator and dietitian sessions
Roles that need their own access
Who logs in, and what each person may see or change.
- For the lead diabetologist
- For nurses
- For diabetes educators and dietitians
- At the front desk
- At the counter
Reports to ask for
Ask to see each one with your own sample data.
- Patients overdue for HbA1c
- Foot, eye and urine albumin checks due
- Referral letters without a returned report
- Insulin and tablet changes by patient
- Care packages with services still owed
- Strip and pen needle stock near reorder
- Missed reviews by doctor
Systems it may need to connect to
Note which ones you already run.
- SMS
- Laboratory result files
- Glucose meter exports
- Card and wallet payments
- Accounting export
Questions for any vendor
Put these to every supplier you are comparing.
- Is this built for diabetes or for any outpatient clinic?
- Can it show the HbA1c trend across visits?
- How are annual foot and eye checks tracked?
- Does it suggest insulin doses?
- Can patients send readings before a visit?
- Can we sell strips and insulin and bill consultations in one place?
- Do referral letters to eye or kidney specialists get followed up?
- How do we move our existing patient register?
- Who holds the patient data, and can we take it out?
- What does a clinic pay?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Readings are spread over diaries and slips
- Annual complication checks are missed
- Dose changes are hard to trace
- Referral letters are not followed up
- Strips and needles run out without warning
Prefer to talk it through? See the diabetes clinics page.