Requirements checklist
What to ask for when choosing software for dry cleaners.
A checklist built from how dry cleaners work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Counter intake and garment tags
- Stain and condition notes with photos
- Stage tracking from sorting to pressing
- Partner plant batches
- Pickup and delivery rounds
- Billing, accounts and collection reminders
Roles that need their own access
Who logs in, and what each person may see or change.
- For the owner
- At the counter
- For plant operators
- For drivers
Reports to ask for
Ask to see each one with your own sample data.
- Orders and takings by day and counter
- Items by stage and time spent in stage
- Garments on the rail by age
- Partner plant batches out and overdue
- Corporate account statements due
- Revenue by service type
- Supplies below reorder level
Systems it may need to connect to
Note which ones you already run.
- Label or tag printer
- Barcode scanner
- WhatsApp or other messaging
- SMS
- Card and mobile payments
- Accounting software export
Questions for any vendor
Put these to every supplier you are comparing.
- Does it print a tag for every garment?
- Can it show the condition of a garment at intake?
- We send some work to another plant. Is that covered?
- Can hotels and clinics be billed once a month?
- How does the customer know an order is ready?
- Can drivers take payment on a round?
- Can prepaid plans be used?
- Can we bring our customer list across?
- What does it cost?
- Is it worth it for one small counter?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Items are miscounted at intake
- Damage claims have no evidence
- Partner plant batches are lost track of
- Unclaimed garments pile up
- Door collections are matched by hand
Prefer to talk it through? See the dry cleaners page.