Requirements checklist
What to ask for when choosing software for eNT clinics.
A checklist built from how eNT clinics work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Appointments by doctor and room
- Examination notes for ear, nose and throat
- Audiometry and scope images
- Minor procedures and day surgery
- Hearing aids and device records
- Follow-up and recall list
- Billing and surgeon share
Roles that need their own access
Who logs in, and what each person may see or change.
- For the clinic owner
- For ENT doctors
- For audiologists
- At the front desk
Reports to ask for
Ask to see each one with your own sample data.
- Visits and procedures by doctor
- Collections by consultation, test and procedure
- Surgery plans open and accepted
- Hearing devices fitted and under warranty
- Patients overdue for review
- Doctor share payable for the month
- Consumables to reorder and items near expiry
Systems it may need to connect to
Note which ones you already run.
- WhatsApp or other messaging
- SMS
- Card and online payments
- Accounting export
- Barcode or label printer
Questions for any vendor
Put these to every supplier you are comparing.
- Is it ENT software or general clinic software?
- Where are audiograms kept?
- How are endoscope images kept?
- What about surgery at a facility we do not own?
- How are hearing aids tracked?
- How is a visiting surgeon’s share worked out?
- Is migration from our current software possible?
- Whose data is the patient record?
- What does it cost?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Images and charts are filed apart
- Surgery plans are tracked loosely
- Device fittings need several visits
- Sterile kit and consumables run short
- Follow-up visits are forgotten
Prefer to talk it through? See the eNT clinics page.