Requirements checklist
What to ask for when choosing software for florists and flower shops.
A checklist built from how florists and flower shops work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Orders from every channel
- Flower stock by age
- Delivery slots with proof
- Event, decoration and subscription billing
- Customers and their occasions
- Sales and wastage dashboard
- Loyalty points and festive offers
Roles that need their own access
Who logs in, and what each person may see or change.
- For owners
- For counter staff
- For florists
- For delivery riders
Reports to ask for
Ask to see each one with your own sample data.
- Sales by arrangement, occasion, and shop
- Stock ageing, spoilage and flowers written off
- Peak days this year compared with last year
- Deliveries by rider and area, with those still pending
- Money owed on event and corporate orders
- Customers with occasions coming up this month
Systems it may need to connect to
Note which ones you already run.
- Accounting export
- SMS
- Mobile wallets and payment gateways
- Your website
Questions for any vendor
Put these to every supplier you are comparing.
- Does it bill at the counter the way a POS does?
- Can it handle wedding and event orders?
- How is flower freshness tracked, and what reduces stock?
- Can standing orders to hotels and offices be billed for the month?
- Can orders from delivery platforms go into it?
- Is there an app for delivery riders?
- Do sales entries reach our accounting package?
- Who owns the order and customer data?
- What does it cost?
- Is it larger than one small shop needs?
- How soon can the counter and delivery riders work from it?
- What should the owner lay out before the shop is set up?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Event orders live in chat threads
- Peak-week buying relies on memory
- Ageing stock is noticed late
- Delivery status is unknown
- Event balances are chased for months
Prefer to talk it through? See the florists and flower shops page.