Requirements checklist
What to ask for when choosing software for medical equipment manufacturers.
A checklist built from how medical equipment manufacturers work, to print or save as a PDF and bring to any supplier meeting.
What the software should cover
Tick each one that matters to your business.
- Product models and bills of materials
- Serial numbers and build records
- Production and sub-assembly orders
- Final test and calibration
- Installed base and installation
- Service contracts and spare parts
- Complaints and corrective action
Roles that need their own access
Who logs in, and what each person may see or change.
- Owners and works heads
- For production and test technicians
- For installation and service engineers
- For sales and tender teams
- For quality and complaints staff
Reports to ask for
Ask to see each one with your own sample data.
- Units by build stage and final test result
- Installed base by model, ward and firmware version
- Units containing a given component lot
- Warranty and service contracts expiring soon
- Complaints by model, alarm code and fault type
- Spare part consumption by model
- Orders due against promised delivery dates
Systems it may need to connect to
Note which ones you already run.
- WhatsApp or other messaging
- Accounting export
- Barcode labels
- Test bench data export
- Phone or tablet for engineers
Questions for any vendor
Put these to every supplier you are comparing.
- Can I find all units that hold a replaced component?
- Will it store test readings from our safety tester?
- Can service engineers update firmware history?
- How does warranty start?
- Can tender quotations be tracked?
- How are complaints linked to units?
- Can spare parts be tied to a service visit?
- How do we bring in units already in the field?
- What shapes a quotation for a maker like us?
- Who maintains test sheets after go-live?
Where the work usually breaks today
Circle the ones you recognise. They set the order of the project.
- Serial numbers do not link to components
- Test reports sit in separate files
- Firmware versions drift in the field
- Installation and warranty dates are scattered
- Complaints are not tied to the unit
Prefer to talk it through? See the medical equipment manufacturers page.