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GullySystem
Manufacturing · Software for medical equipment manufacturers

Keep each unit’s serial number, test report and installation on one device record.

Medical equipment manufacturers build capital units such as patient monitors, ventilators, infusion pumps, operating tables and autoclaves from machined frames, wiring looms, SpO2 boards and embedded software. The software holds each serial number’s bill of materials, IEC 60601 safety test, firmware version and installation, with service contracts, spare parts and complaints linked to the same unit.

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At a glance

A ventilator or a multiparameter monitor is sold once and serviced for a decade. Memory fades fast. The maker still has to say which pressure transducer lot went into a unit, who ran the leakage current test and which ward now holds it. When a supplier revises a power supply, the question is always which serial numbers carry the old one, and the answer is rarely quick.

Management software for medical equipment makers holds the build, the test and the installed base on one record per serial number. Tell us how a tender order becomes a commissioned unit at the bedside, and the record follows each step so every unit ends with a full device history file.

How the work runs today

A hospital, a distributor or a state tender asks for monitors with a set of options, such as ECG leads, a nurse call relay, a mains voltage variant and a software language. Sometimes ward training is added. Sales prices the options and agrees the delivery. Tender papers are filed. Power supplies, mainboards, display assemblies and harnesses are drawn against the parts list of the model, and the lot of each component is noted. If a supplier later alters a capacitor or a pressure sensor, the affected serials can be listed at once. Wiring, assembly and firmware loading follow, and each step is signed at the bench by the operator who did it.

Final test covers earth bond resistance, enclosure leakage current, dielectric strength, alarm checks and calibration against a reference analyser, with the instrument and its calibration due date recorded. Readings are saved against the unit. A passed unit gets a serial label, a firmware version and a packing list. Installation engineers commission it on the ward, show the nurses how the alarms behave and record the date. Warranty and the first preventive visit both start from that entry. Later the service team replaces filters, batteries and tubing under a contract and logs complaints. If a field safety notice has to be answered, the list of units must already exist.

Where it breaks

What goes wrong for medical equipment manufacturers without a proper system.

Serial numbers do not link to components

The bill of materials says what a model should contain, not what unit 0417 holds. When a supplier changes a switch-mode power supply, nobody can list the monitors carrying the old board. Guesswork begins at once.

Test reports sit in separate files

Leakage current readings and calibration curves are saved by the test technician under whatever name seemed sensible that afternoon, on a bench PC that few others can open. The sales order points nowhere, so a hospital biomedical engineer asking for a unit’s report starts a hunt. The search is slow.

Firmware versions drift in the field

Units leave the plant on release 3.1 and are updated on the ward by a service engineer with a laptop and a cable. The installed base cannot be filtered by release, so an alarm bug in one build is hard to scope. Nobody knows how many pumps are affected.

Installation and warranty dates are scattered

Commissioning is confirmed by an email from the biomedical department, often well after the engineer left, and the warranty start is typed into a spreadsheet by someone in the office. The service team finds out later which units are covered.

Complaints are not tied to the unit

A charge nurse reports a false low-pressure alarm by phone. The note names the hospital and the ward, not the serial number. The same fault on other units is not seen as a pattern. The fault returns.

What the software does

What we would build for medical equipment manufacturers.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Product models and bills of materials

Each model keeps its option list, mains voltage variants, parts list and drawing revision on one card. A change to a sensor or a connector reaches every fresh build, while old builds keep their own record.

Serial numbers and build records

Assign a serial number at build and record the sub-assembly lots, the firmware release and the operators who touched the unit, so a device history record exists before the box is closed.

Production and sub-assembly orders

Release orders for frames, mainboards, harnesses and final assembly, with parts issued by lot and each step signed at the bench by name.

Final test and calibration

Capture earth bond, leakage current, functional and calibration readings together with the analyser or tester used. A failed unit is held at the test bay and cannot be shipped.

Installed base and installation

Record the ward and hospital where each unit was delivered, the engineer who commissioned it and the date. Warranty and service contract dates follow from that entry. Nobody keys them twice, so the dates stay in step.

Service contracts and spare parts

Plan preventive visits, record repairs and issue batteries, filters and sensors against a unit’s serial number, with the cost kept under its contract.

Complaints and corrective action

Log each complaint against a serial number, group similar alarm or sensor faults and follow the corrective and preventive action to closure.

Before you talk to a supplier

A requirements checklist for medical equipment manufacturers.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready product

A product already built for medical equipment manufacturers.

It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.

Medical Equipment Manufacturer Management Software

Models, bills of materials, serial-numbered builds, final tests, installed base, service contracts, spare parts and complaints for medical equipment makers.

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Solutions inside

The business modules medical equipment manufacturers use most.

Each one is also available on its own, or inside a system built for you.

Services

The services behind it.

Business Process Automation

Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.

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Data Migration and Moving Off Spreadsheets

Data migration and spreadsheet replacement covers auditing existing files, cleaning and deduplicating records, loading them into a new system and reconciling the loaded result against known totals. Both systems then run side by side before cutover. Originals stay untouched.

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ERP, CRM and Business Software Implementation

One record of stock, orders, customers and accounts, set up so your team opens it every day.

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How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Our work

Software we have built and run.

We only name clients whose work is published. These are systems our team designed, built and supports.

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Common questions

Questions medical equipment manufacturers ask before they call.

Can I list every unit that holds a certain component?

Yes. Components are recorded by lot against the serial number at build, so a search by part number or lot returns each monitor, pump or bed that contains it.

Does it keep firmware versions for installed units?

It does. The release loaded at the factory is recorded, and later updates made by service engineers on the ward are added to the unit’s history.

Can service visits be linked to a contract?

Yes. Each visit is logged under the unit’s serial number and the contract that covers it. Parts and labour used on the visit count against that contract.

How is the cost for an equipment maker decided?

Quotes are shaped by the count of product models, test bays and service engineers who need logins, which we settle with you before pricing anything. Before any quotation, we build a demo around one of your own monitors, beds or pumps and walk through it with you.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

Related

Related industries.

Category

Part of a wider group.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

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