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GullySystem
Assets and Fleet · Solutions

Keep each machine’s maintenance contract, warranty and service calendar together.

Asset tracking for annual maintenance contracts (AMC) holds the contract, the warranty and the service calendar for every machine you depend on: lifts, generators, air conditioners, medical equipment and kitchen equipment. Renewals and due services arrive as lists. A complaint raised with the vendor stays on the machine, so the time taken to respond is a record and not an impression.

What it is

Contracts sit in the admin cupboard, renewal dates sit in one person’s phone, and the machine that fails is often the one whose cover ran out unnoticed.

Every machine carries its own contract, period, coverage and contact. Scheduled services appear on a calendar before they are due. When a breakdown happens, the complaint is logged against that machine, and earlier failures are visible when the renewal quotation arrives.

What it replaces

What your team uses today.

The module takes over these, one at a time, so nothing has to stop while it is set up.

  • A cupboard of paper contracts
  • Renewal dates kept in a staff member’s phone
  • A chat thread with the vendor’s engineer
Where it goes wrong today

The problems this is meant to ease.

Contracts in a cupboard

Paper contracts sit in the admin cupboard. Nobody can say what a machine is covered for, so a call to the vendor starts with a search.

Renewal dates in a phone

A diary or a phone holds the renewal dates. If its owner is away, cover lapses quietly.

Complaints without times

Phone complaints fade. Later nobody can say when the breakdown was reported or when the vendor arrived.

Paying for what the supplier owes

Cover is not checked at billing. A repair gets paid for although the warranty still applied.

Repairs spread over expense heads

Parts and call-out charges land in different places. Nobody adds them per machine, so an old unit keeps being patched.

Inside the module

What asset AMC tracking does.

Contract against the machine

Vendor, contract number, period, what is covered and what is billed extra, attached to the asset itself.

Warranty

The warranty period is kept, so nobody pays for a service the supplier still owes you.

Services due

Quarterly servicing, calibration, load testing and filter changes come up early enough to book the vendor.

Complaints on the asset

When it was reported, when the vendor came and when the machine worked again are recorded. Those three lines change a renewal conversation.

Breakdown history

Failures, parts paid for and hours lost are kept. A machine that costs more than its replacement becomes obvious.

Renewals

The renewal list carries last year’s amount and this year’s quotation side by side.

Where it gets used

What this looks like in a working week.

Illustrative scenarios, written to show the shape of the work. They are not accounts of client systems.

A lift service falls due

The lift appears on next week’s list. The maintenance in-charge books the vendor and enters the visit when the technician signs. A skipped visit shows as skipped.

A generator stops

A staff member photographs the fault. It is raised as a complaint on the machine and forwarded by the admin, and the times of call, visit and fix are entered.

A renewal quotation arrives

The admin manager opens the machine. Earlier breakdowns sit beside last year’s amount and the new quotation, so she can renew, negotiate or replace.

The vendor’s bill is checked

Accounts checks the bill against recorded visits. A charge for a visit nobody recorded gets questioned before payment.

Who touches it

The people who open this every day.

Maintenance in-charge

Books the vendor, records the visit, and sees which machine is due next week.

Admin manager

Watches renewals and stops a contract lapsing unnoticed.

Accounts assistant

Pays the contract bill against services actually delivered.

Owner

Reads what maintenance costs, machine by machine.

How it is set up

From first conversation to daily use.

  1. List the machines

    Share the asset list, even a rough sheet. Add whatever contract files you can find, and a note comes back listing machines with no contract or end date.

  2. Load contracts and warranties

    Papers come over vendor by vendor. You get a trial import to check, with coverage and chargeable items filled in.

  3. Set the service calendar

    Servicing needs vary. You tell us which machines need it and how often, and a calendar screen arrives for you to try, with reminders for the maintenance in-charge.

  4. Train the people who raise complaints

    Fault spotters learn the phone screen. They and the maintenance in-charge leave trained, with a guide in your own words.

  5. Daily use and a renewal

    Complaints and visits are entered as they happen. When a renewal arrives, the machine’s history is printed beside the quotation.

Measuring it

How you would know it is working.

Record where you stand before it goes live, so the change is measured against your own figures.

  • Machines with a contract end date, against all machines listed
  • Scheduled services done on time, missed and rescheduled, by vendor
  • Gap between a complaint and the vendor’s visit, by vendor
  • Repeat breakdowns on the same machine, by month
  • Renewals reviewed before the contract end date passed
How it fits

It is one part of a system, not an island.

A module earns its place by what it passes to the next one. These are the connections we set up most often.

  • Fixed asset register
  • Vendor management
  • Ticket management
  • Invoice management
  • WhatsApp reminders
Common questions

Questions owners ask about asset AMC tracking.

Which of your products keep this already?

Our Hospital Clinic Management System records service dates and repairs for medical equipment and the building, with work orders tracked to completion. The pest control product keeps sprayers and foggers with who holds them and when they are due.

Can it make the vendor come on time?

No software can. It holds the dates: reported at eleven, attended on the third day, closed on the fifth. That record is what you carry into the renewal talk.

Is a calendar reminder enough for one lift and one generator?

Yes. Two machines and one admin person need a reminder and not a module. This earns its place at twenty machines across three buildings, or when a regulator or insurer asks for service history.

Who logs a breakdown?

Whoever notices. The person who spots the fault snaps a photo, files the call from their phone, and the admin forwards that call to the vendor. Easy raising keeps the history complete.

What makes the cost of AMC tracking rise or fall?

Scale drives it. Machines, vendors and sites matter, and so does old contract paper that must be keyed in. Links to the asset register, tickets and WhatsApp add work. Cover for a lift or a generator can be priced alone.

What decides how long it takes to get machines on the system?

It depends on your records. The initial release holds machine records, contracts and the service calendar. You supply machine lists and contract papers, and the proposal puts a date against each step.

Talk to us

Tell us how you handle asset AMC tracking today.

A spreadsheet, a register or another system: say which, and we will tell you plainly what is worth changing.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements