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GullySystem
Security · Software for facility management companies

Bring attendance, checklists, tickets and consumables from every site into one system.

Facility management companies run soft services and technical services across client sites, and each site usually reports through its own Excel and WhatsApp group. The facility management software holds attendance, daily checklists, complaint tickets and consumable indents for every site in one format, with site-wise contract billing ready at month end.

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At a glance

Your client judges you on a clean washroom, a working lift and a quick reply to a complaint, and each of those is visible to the client every day. You judge each site on manpower cost and consumables. Both views should come from the same data.

Nothing here asks your supervisors to change how they work. The product carries your contracts, your deployment and your inspection rounds, then lines up what each site sends so the central team sees every site on one screen.

How the work runs today

Each site has a contract with manpower by role: housekeepers, technicians, pantry staff and supervisors, and the contract sets the strength the site is judged against. The site supervisor marks attendance, allots areas and runs daily checklists for washrooms, common areas and plant rooms. Technicians follow a planned maintenance schedule for standby generators, pumps, air conditioning and lifts, often on a paper log.

Client complaints reach you through the admin team, by email or in a WhatsApp group, and are answered by whoever sees them first. Cleaning chemicals, tissue rolls and garbage bags leave a central store against a site indent, and their use is rarely compared with headcount or floor area.

At month end, head office gathers attendance sheets, consumable indents and complaint reports from every site in whatever format each supervisor sends. Each client is then billed separately.

Where it breaks

What goes wrong for facility management companies without a proper system.

Every site reports differently

One supervisor sends an Excel, another photographs, and a third sends nothing until asked. Head office rebuilds the picture by hand each month. That takes days.

Short deployment is argued at month end

The client counts fewer housekeepers on the floor than the contract promised, and deducts for it. An attendance sheet cannot settle it.

Consumable costs creep up

Chemicals and tissue rolls go out on indents without a check against headcount or floor area. No one compares one site with another.

Planned maintenance slips

A generator service falls due, and the paper log at the site is unseen by head office. The service is done late, if at all.

Complaints are closed without proof

The client says a leak was never fixed, and there is no photograph or timestamp. The client keeps raising it.

What the software does

What we would build for facility management companies.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Sites, contracts and deployment

Hold each client site with the manpower its contract promises by role and shift, so deployment can be read against that strength.

Attendance at the site

Mark attendance on the supervisor’s phone at shift start, with cover arranged when somebody does not report.

Daily checklists with photos

Complete and time-stamp washroom, common area and plant-room rounds, visible to head office as they happen.

Planned maintenance calendar

Schedule generator, pump, air conditioning and lift service per site, with readings and service records kept against each machine. Where a meter or controller can send its own readings, they need not be typed in.

Complaint tickets

Log, assign and close client complaints with a reply time and a note of the work done.

Consumable indents and use

Record what each site asked for and received, and read consumption site by site against the quantity allowed.

Contract bill and wage register

Summarise attendance, complaints and consumables for each client beside the invoice, and work out wages with advances and deductions from the same attendance.

Before you talk to a supplier

A requirements checklist for facility management companies.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready products

Ready products that fit facility management companies.

Each one is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then. You are not paying to build the basics again.

Facility Management Software

Sites, staff deployment, rosters, attendance, complaint helpdesk, planned maintenance, assets, consumables and contract billing for facility management companies.

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IoT Monitoring Dashboard

Live values, thresholds and alerts, downtime and run hours, and the history behind every reading from your machines, meters and sensors.

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More products

Other products in the same sector as facility management companies.

Solutions inside

The business modules facility management companies use most.

Each one is also available on its own, or inside a system built for you.

All solutions by area

AI by department

Where AI can help facility management companies.

Each one reads records you already keep, and a person approves every decision.

Deployment against contract strength

Month end disputes begin with a head count. The assistant compares attendance by role and shift with the strength each contract requires, and lists the sites and days where cover fell short. The operations manager checks the list and decides what to raise with the client.

Consumable use compared across sites

One site always seems to use more. The assistant sets chemical and tissue indents against headcount and floor area in the same month, then points out sites that run well above comparable ones. The area supervisor looks at the reasons and decides whether to question an indent.

Service due reminders from machine records

A late service is often just a missed date. The assistant reads the maintenance calendar and each machine’s service record and lists generators, pumps and lifts coming due, ordered by site. The maintenance head confirms the dates and assigns the engineer. Where a meter sends readings, those can be read too.

Complaint tickets closed with proof

Closed does not mean fixed. The assistant reads recent complaint tickets, spots ones closed without a photograph or note of the work, and drafts a reply for the client. A site manager reviews each draft and decides whether to reopen the ticket.

Worldwide

Where we work with facility management companies.

Services

The services behind it.

Business Process Automation

Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.

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Web and Mobile Application Development

Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.

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ERP, CRM and Business Software Implementation

One record of stock, orders, customers and accounts, set up so your team opens it every day.

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IoT and Edge Computing

Machines, meters and sensors feeding the same system your office uses, even when the network drops.

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All our other services

Guides

Written for facility management companies.

Practical notes on running the business, not product marketing.

What a Facility Management Company Should Track Every Month

Five monthly figures for facility management firms: deployed strength, complaints closed with proof, planned maintenance, consumables and contract billing.

Learn more
How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Published case studies

The work we have published.

We only name clients whose work is published. None of them is in this trade; they show how the team works, not that it has built for this trade.

All case studies
Pet care and veterinary services

PetSeva: matching owners to the right vet, at any hour

A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.

Read the case study Paying guest accommodation

SAM Atithi Pavathi: bed-level occupancy as the source of truth

PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.

Read the case study School transport services

SAM Tours: school transport on a single ledger

Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.

Read the case study Microfinance and Self Help Groups

Vikasa RDO: making SHG loan recovery auditable

Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.

Read the case study
Common questions

Questions facility management companies ask before they call.

Can it show whether a site is short of its contracted strength?

Yes. Each contract carries the headcount it promises by role, and the day’s attendance is read against it. A shortfall is visible before the client raises it.

Will our accountant get a file for their package?

Not built in. Contract billing and wage figures leave as an export your accountant can open, and a file shaped for your package is an extra, scoped while the system goes in and quoted apart.

Can clients see their own site dashboard?

Yes, where a client asks for it. A login of their own shows complaints, maintenance rounds and bills for that site alone.

Is this worthwhile for three sites?

Possibly not yet. Three sites can run on shared sheets and a disciplined supervisor. Send the number of sites you cover, and we will give a candid view on whether it pays off today.

How is a facility services quotation worked out?

Sites under contract, deployed staff, the checklists and complaint flows you use, and whether client dashboards are needed all count. A file for your accountant’s package is optional. Scope is read first, then every module gets a figure so any can be dropped.

What should a facility firm bring first?

Gather one site’s attendance register, a daily checklist, the contract with its deployment strength, a complaint log, a consumable indent and the month-end bill with wage register. A supervisor and an accounts executive can then review the screens.

Who owns site and wage records after we leave?

Your company does. Contracts, attendance, tickets and billing are your data, with the code. Plain files carry it all out whenever you ask. The builders keep supporting it. GullySystem hosts, or you may run it on your own server.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

In Bengaluru

Bengaluru areas with many facility management companies.

Across India

Cities where facility management companies are common.

Related

Related industries.

Category

Part of these wider groups.

Selling online

Also sell online?

The e-commerce pages cover the online side of this trade: storefronts, dealer ordering and the link to your stock.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements