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GullySystem
Platform · Solutions

Put every yes in writing, with a name, a time and a reason for any refusal.

Workflow and approvals put the yes in writing: what needs whose approval, what waits meanwhile, and where it goes when nobody acts. A purchase past a limit, a discount below the floor, a leave request, a payment release. Each carries a name, a time and, where it was refused, a reason.

What it is

The buyer rings the owner, who is stuck in traffic, and hears that the rate is fine. The order goes out that evening. Three weeks later the bill is disputed, the owner remembers a different figure, and the only evidence anyone has is a call log.

Rules are written once, in your own words. Past this amount, the partner approves. A discount below that line waits for the manager. Leave of more than two days goes to the department head. Whoever must act sees it on his phone, and his decision is stamped with the time he made it.

What it replaces

What your team uses today.

The module takes over these, one at a time, so nothing has to stop while it is set up.

  • Approval requests in a group chat
  • Ringing the owner for a decision
  • Initials on a paper form
  • The owner’s memory of limits
Where it goes wrong today

The problems this is meant to ease.

Approvals asked in a group chat

A message goes to a group and each member assumes another will answer. The order waits.

No rule for who approves what

Limits live in the owner’s head. Staff guess whom to ask.

Approved without the figures

A yes is given on a call without sight of the amount. Disputes follow later.

Requests that go quiet

Waiting items are invisible. The request is forgotten until someone complains.

Refusals without reasons

A refusal returns unchanged the next day. The reason was not written.

Inside the module

What workflow and approvals does.

Rules in amounts and plain words

By amount, by type of document, by branch, or by who raised it. Two levels where the money is large, and none where it is not.

It goes to a person

Named approvers, with someone standing in when he is away. It is not a group message where everyone assumes another will act.

Approved from a phone

Open, read the figure, approve or send it back. It takes a partner less time than answering the call would have.

Held, not hidden

Whatever is waiting stays visible as waiting, with how long it has waited. The order does not quietly go out anyway.

A refusal carries a reason

Sent back with a line the next person can read, so the same request does not return unchanged the following day.

Nothing sits forever

Past the hours you set, the request moves up or reminds again. Silence stops being a decision.

Where it gets used

What this looks like in a working week.

Illustrative scenarios, written to show the shape of the work. They are not accounts of client systems.

A purchase above the limit

A purchase order crosses the value set for the department head. It goes to that person by name. The figures travel with it.

A discount below the floor

A salesperson asks for a lower price. The sales head sees the margin and replies from a phone.

An approver on leave

The named deputy receives the request instead. The record shows who acted and when.

A request left waiting

Past the hours set, the item moves up a level. The first approver is sent a reminder.

Who touches it

The people who open this every day.

Owner or partner

Clears the day’s approvals between meetings, and sees what he cleared last week.

Department head

Approves what belongs to his team and nothing beyond it.

Whoever raises it

Knows where his request is standing without ringing anyone.

How it is set up

From first conversation to daily use.

  1. Writing down your rules

    We sit with the owner and department heads. You describe what needs whose approval. A table of rules returns for your correction.

  2. Approvers and deputies

    Named approvers and their stand-ins are entered. Each person sees what they will receive.

  3. Rules attached to documents

    Purchase orders, discounts or leave requests are linked to the rules. Test requests are raised for each type.

  4. Short pilot

    A single department uses the screens for real approvals. Its group chat is closed.

  5. Extending to others

    Remaining departments follow. Waiting times and reasons for refusal are reviewed with the owner.

Measuring it

How you would know it is working.

Record where you stand before it goes live, so the change is measured against your own figures.

  • Requests waiting, by approver and by age
  • Requests refused, with the reasons recorded
  • Requests that moved up because nobody acted
  • Documents released without a recorded approval
  • Approvals given by deputies
How it fits

It is one part of a system, not an island.

A module earns its place by what it passes to the next one. These are the connections we set up most often.

  • Purchase orders
  • Price lists and schemes
  • Credit control
  • Leave and holiday management
  • Audit trail
Common questions

Questions owners ask about workflow and approvals.

Where is this already working?

Loan Management System sets approval levels by amount or product, and a file cannot be disbursed until the right people have signed off. Building Material Trading Software holds an order past the credit limit until the owner releases it, and the release is recorded.

Will this slow us down?

It will, if you approve everything. Put approvals only where money or risk actually sits, usually three or four points, and leave the rest alone. A firm that routes every purchase order through the owner abandons the system in a month.

What if the approver is travelling or on leave?

A stand-in is named in advance, and requests move to him after a set time. The record shows that he approved in place of somebody else, which matters later.

Is this needed when the owner of a small firm sees everything?

Not for its own sake. One owner in one office who signs every bill already has an approval system. This starts to pay when a second branch opens, or when a manager begins to commit money you have not seen.

What are the main price factors for approvals?

Document types, approval levels and users matter. Links to purchasing, pricing and leave are separate pieces. After your rules are read, every piece is priced separately. Cut anything unwanted.

What sets the time before approvals run?

Clarity of your rules is the main factor. Named approvers, phone approval and reminders are in the starting scope. Your list of limits is an early input. Each stage carries a date once the proposal is drawn up.

Talk to us

Tell us how you handle workflow and approvals today.

A spreadsheet, a register or another system: say which, and we will tell you plainly what is worth changing.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements