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GullySystem
Lending and microfinance · Loan Management System

A loan management system should tell you who collected which EMI and when, without opening five spreadsheets.

A loan management system keeps each loan on one record, from enquiry and KYC through sanction, disbursement, the EMI schedule and every collection. Every change carries the name of whoever made it and the date. Overdue accounts by bucket, group loans by SHG, what each field collector brought in today: all of it is on screen instead of scattered through Excel and WhatsApp. Microfinance and SHG lenders use it, and so do small loan businesses.

  • Loan products, approval levels and collection routes configured to your rules
  • Running loans and their repayment history lifted out of Excel
  • Afterwards you deal with the Bengaluru people who configured it
Where it breaks today

What goes wrong before the software.

The EMI register lives in one person’s laptop

Repayments are typed into an Excel sheet that only the accountant fully understands. When she is on leave, nobody can say who has paid this month. That is a bad dependency.

Cash comes back from the field with no trail

A collector returns with a bag of cash and a notebook. If the total is short, nothing ties each amount to a borrower, a collector and a date. Somebody simply has to be believed.

Applications stall waiting for one missing document

Aadhaar, PAN, bank statements and the guarantor’s papers arrive over WhatsApp across two weeks. Nobody can see which file is complete and ready for sanction.

Group loans get split into separate sheets

Each SHG has its own sheet and each member a row copied into another. The sheets drift apart, and a member’s payment history stops matching the group total.

Nobody knows the overdue position until month end

Answering how much is overdue past 30, 60 or 90 days takes an afternoon of filtering. By the time you know, the follow-up visit is already late. Late visits recover less.

Commission is worked out from memory

If you earn a commission on recoveries for a bank, it is rebuilt at quarter end from receipts. The bank’s figure and yours rarely agree the first time. Neither side can prove it.

How it runs

How the work flows through it, step by step.

  1. 1

    A borrower walks in

    She comes through a DSA referral, and the enquiry is logged. When she applies, her KYC papers, income proof and guarantor details are attached to that application. Nothing sits loose in a WhatsApp thread.

  2. 2

    Appraisal and sanction

    The loan officer writes the appraisal and records credit history and collateral. The file goes to whoever approves that loan size. Each approval is stamped with a name and a time.

  3. 3

    Disbursement

    The amount is released and recorded against the loan, with date, mode and reference. The EMI schedule is generated from the rate, the tenure and the start date.

  4. 4

    The fifth of every month

    Collectors open their route or their groups and see who is due. A receipt is entered against the borrower with the collector’s name on it. The office sees it that day, not at the weekly settlement.

  5. 5

    When an EMI is missed

    The account drops into an overdue bucket. A reminder goes out, somebody is assigned the visit, and every promise to pay or part payment is noted on the loan itself.

  6. 6

    Closure, or the next loan

    The last EMI comes in and the loan closes. Collateral is marked for release. A borrower who paid well can be offered a renewal or a top-up from the same record.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Enquiries and leads

Every enquiry is logged with its source, whether a walk-in, a DSA or a referral, and a follow-up date. You see which enquiries turned into applications.

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Borrower and SHG group records

One record per borrower with their loans, guarantors and interaction history. For group lending, members sit inside their SHG, so the group total and each member’s dues always agree.

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Loan origination and KYC documents

A checklist per loan product shows which papers are in and which are missing. Scanned Aadhaar, PAN, bank statements and agreements are stored on the application, not in a phone gallery.

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Appraisal and credit notes

The officer records income, existing loans, credit history and a risk note. The approver reads the same page, rather than a forwarded message.

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Sanction approvals

Approval levels are set by amount or product. A file cannot be disbursed until the right people have signed off, and the log shows who approved it and when.

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Disbursement register

Each release is recorded with date, amount, mode and bank reference. Part disbursements for larger loans are tracked against the sanctioned amount.

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EMI and repayment schedules

Schedules are built from principal, rate, tenure and frequency, weekly or monthly. The borrower’s copy and your ledger show the same instalments and the same balance.

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EMI collection app for field agents

Collectors record each receipt against the borrower on their phone browser. What was due and what arrived sit side by side, with the collector’s name and date on every entry.

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Overdue buckets and reminders

Accounts sort themselves into current, 1 to 30, 31 to 60, 61 to 90 and 90 plus days. Due-date and overdue reminders go out by SMS or email.

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Collateral register

For secured loans, the pledged gold, vehicle or property papers are listed against the loan with their valuation. Release is recorded only after the loan closes.

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Renewals and restructuring

A running loan can be renewed, topped up or rescheduled without losing its history. The old schedule stays on record next to the new one.

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Accounts, commission and audit trail

Interest, fees and commission on recoveries are worked out from recorded receipts. Staff salaries sit in the same books, and every change to any record is logged.

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Who uses it

One system, each person sees their part.

Owner or managing director

Sees the loan book, disbursements this month, collections against demand and the overdue buckets, without asking anyone to prepare a sheet.

Loan officer

Works the application queue, chases missing documents, writes the appraisal and sends files for sanction.

Field collector

Sees only their route or their groups, and who is due today. Each receipt is recorded as it is taken.

Accountant

Matches collections to deposits, checks the day’s cash against receipts, and exports entries for Tally.

Reports

The numbers the owner asks for.

  • Demand versus collection for the day, week or month, by collector and by branch
  • Overdue ageing by bucket, with the borrower list behind each figure
  • Disbursements by product, officer and month
  • SHG-wise outstanding and member-wise repayment history
  • Applications pending sanction and the documents each one is missing
  • Commission earned on recoveries, worked out from actual receipts
  • Loans closing this month and collateral due for release
Good fit

Who this is built for.

  • Microfinance organisations and NGOs that lend to or through Self Help Groups
  • Organisations that arrange bank loans for SHGs and collect repayments on the bank’s behalf
  • Small finance and gold loan businesses running their loan book in Excel
  • Co-operative credit societies that want a record per member and per loan
  • Lenders with field collectors who bring cash back to the office each evening
  • Loan agents and DSAs who track files from application to disbursement
Honest answer

When it is not the right choice.

  • Large banks and NBFCs that need a core banking system with bureau and regulator feeds built in
  • A lender with a handful of loans a month, where a well-kept spreadsheet is still enough
  • Anyone looking for software that makes lending decisions automatically
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your loan products and approval levels

Interest methods, tenure, fees, EMI frequency and who signs off what amount are configured to match how you lend today.

Running loans moved across

Open loans, their schedules and past receipts arrive from your Excel sheets. We check them with you and balance them before anyone goes live.

Collection routes and groups

Villages, routes, centres and SHGs are set up. Each collector is given only the borrowers he handles, and nobody else’s.

Training in the office and the field

Officers and accountants learn at their desks. Collectors are shown the phone screens they will actually use on the route.

Hosting, backups and support

It runs as an online loan management system, so the branch desk and a collector on the road open the same records. Hosting and backups are handled for you. When something needs changing, you call or WhatsApp the same team that wrote it.

Works alongside

  • Tally
  • SMS
  • WhatsApp
  • Email
  • UPI and payment gateways
In use

Vikasa RDO: making SHG loan recovery auditable

Loan proposals, recoveries and commissions on one record with an actor attached to every state change — so a business handling a bank’s money can show where each rupee went.

Read the case study
Common questions

Questions owners ask before a demo.

Does this microfinance software handle SHG and group loans?

Yes. Members are recorded inside their group, so each member’s dues and the group’s total come from the same entries. GullySystem built SHG loan software of this kind for an organisation that arranges bank loans for Self Help Groups.

Do we keep Tally as well?

Yes, alongside it. Collections, disbursements and interest export as entries your accountant brings into Tally. Most lenders keep Tally for final accounts and run the loan book here.

Is there a loan collection agent app for my collectors?

Yes. Collectors use it in their phone’s browser and see only their own route or groups. They enter the receipt at the borrower’s door, so the office sees it the same day.

Can we use it as a loan monitoring system after disbursement?

Yes. That is what the overdue buckets, the promise-to-pay notes and the visit assignments are for. Which EMIs are late, who the account sits with and what the borrower last promised are all there, by borrower and by collector.

How do we move our loan book from Excel to software?

We bring in open loans, their schedules and past receipts, then check the balances with you before go-live. Messy sheets are normal and we clean them as part of the move.

Is this NBFC core lending software, and will it make us RBI compliant?

No to both. It is loan management software for smaller lenders, and it does not file regulatory returns or pull bureau reports. It records every application, approval, disbursement and receipt with a name and a date, which your auditor can work from.

Can it stop a collector from changing a receipt later?

Collectors can be allowed to enter receipts but not edit them. Any correction is made by someone with that permission, and the log keeps both the old and new figures.

Who owns the loan data?

You do. The data belongs to your organisation. How the whole database reaches you, including if you ever stop using the software, is agreed in writing before work starts.

What is the loan management software price?

No price is published. It depends on your loan products, the number of users and how much adaptation is needed. A demo and a written proposal settle the cost before any work starts.

Wouldn’t a spreadsheet do?

If you run a few dozen loans and one trusted person keeps the sheet, a spreadsheet can be fine. Once money passes through several hands in the field, you need a loans management system that shows who handled each rupee.

Industries

Businesses that use this.

Related

Related products.

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