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GullySystem
Sales and Distribution · Solutions

Show each customer’s limit and terms while the order is being taken.

Credit control puts a limit and a payment term on each customer, then shows both at the moment the order is taken. An order that crosses the limit is held until someone releases it, and the release carries that person’s name. Ageing by bill, by site or by branch shows who to ring before the truck leaves.

What it is

A distributor orders double ahead of the festival season. His limit is fixed, his outstanding crossed it last month, and the warehouse loads anyway because he has always paid in the end. By the new year the payment has not arrived, and the conversation is about a cheque and not an order.

His limit and his terms sit on his record. While the order is being typed, the screen shows what he owes and how much is overdue. Holding the load or letting it go stays your call, and somebody makes it on purpose.

What it replaces

What your team uses today.

The module takes over these, one at a time, so nothing has to stop while it is set up.

  • The owner’s head for who owes what
  • A diary of cheque dates
  • A month-end overdue list
Where it goes wrong today

The problems this is meant to ease.

Limits known to the owner alone

Limits sit in the owner’s head. At the counter nobody can tell how much a customer may owe, so the order is accepted and the question comes later.

Ageing built after the close

Ageing arrives late. Overdue bills are listed when the books close, by which time the truck has left and the next order is booked.

Holds released by a nod

A senior says go ahead over the phone. Nobody records who allowed it or why.

Cheques without a trail

A cheque is deposited and returned, yet the customer still shows as paid. The loss surfaces weeks later.

Habits that stay invisible

Habits go unrecorded. Some parties pay late every time but stay inside the limit on paper.

Inside the module

What credit limits and control does.

Limit and terms on the record

A money limit and a credit period per customer, and a different one for the same party’s second site if that is how you trade.

Balance shown while ordering

Outstanding, overdue and the unbilled load already committed appear on the order screen, and not in a report printed on Monday.

A hold that a person releases

Orders past the limit stop and wait. Releases are made by the owner with a reason, and his name stays on the record.

Ageing that matches the ledger

Ageing by bill, by site and by branch, with a payment applied against the job it was meant for.

Cheques and their outcome

Post-dated cheques on hand, deposit dates and returned cheques are tracked. A returned cheque puts the customer back on hold.

Warning or block

For old customers most owners want a red line on the screen and not a locked door. Both are possible, and the choice is yours.

Where it gets used

What this looks like in a working week.

Illustrative scenarios, written to show the shape of the work. They are not accounts of client systems.

A dealer phones in an order

The order comes in. Counter staff see the balance and overdue bills while taking it, and it is held because the limit is crossed.

The owner releases a hold

The sales executive asks for release and the owner approves from a phone. The name and time are saved.

Morning ring-round

The accounts assistant opens ageing by branch and picks parties with bills past terms. She rings them before dispatch.

A cheque comes back

A cheque returns unpaid. Staff mark it, the bill reopens, and the party’s balance changes at that moment.

Who touches it

The people who open this every day.

Counter staff

Sees the limit before promising delivery, and stops being the person who says no.

Accounts assistant

Keeps the ageing accurate and flags who has crossed the agreed days.

Sales executive

Knows a customer is on hold before he reaches the shop.

Owner

Releases what he chooses to release, so nothing goes out quietly.

How it is set up

From first conversation to daily use.

  1. Collect the party list

    Send the party list. Include limits and terms as you know them, and we return a note of parties with no limit or unclear terms.

  2. Match against the ledger

    Accounts supplies outstanding bills from the accounting software. A trial import lets you compare our ageing with the ledger.

  3. Decide warn or block

    Rules differ by party. Which parties are warned and which are held is the owner’s pick, and an ordering screen arrives to try with those rules.

  4. Practise holds and releases

    Holds, releases and cheque entries are rehearsed by counter staff and accounts. A trained group is the result.

Measuring it

How you would know it is working.

Record where you stand before it goes live, so the change is measured against your own figures.

  • Outstanding past terms, by party, branch and age band
  • Orders held and the share released, by approver
  • Cheques returned, by party
  • Parties running past their limit
  • Orders taken on parties with no limit set
How it fits

It is one part of a system, not an island.

A module earns its place by what it passes to the next one. These are the connections we set up most often.

  • Collections and follow-up
  • Invoice management
  • Sales orders
  • Dealer portal
  • Accounting software
Common questions

Questions owners ask about credit limits and control.

Will blocking orders lose us customers?

Not if you keep it gentle, which is why the block is optional. Most start with a warning on the screen and a monthly list of who is beyond terms. That list changes behaviour faster than a locked door.

Our outstanding is in our accounting software. Why keep it here too?

It is not kept twice. Bills and receipts come across from your accounting software, and the limit and hold rules sit on the order screen where the decision is taken.

Is this built into any of your products?

Yes. Building Material Trading Software shows the limit and the current outstanding while an order is being booked, and anything past it is held for the owner to release.

Is a diary enough for eight regular parties?

Yes, with eight parties and one person billing a diary is enough. It breaks when a salesman takes orders in the field, when one party buys for three sites, or when a festival doubles the load.

What moves the cost of credit control?

Scope. Parties, branches and people taking orders all count, as do links to your accounting software and dealer portal. Cheque handling adds work. A warning version is smaller than holds with release names.

What decides how soon credit control is running?

Tidy records help. The release for credit holds limits, the order-time check, holds with release names, and ageing. You supply the party list and outstanding bills, and the proposal gives dates.

Talk to us

Tell us how you handle credit limits and control today.

A spreadsheet, a register or another system: say which, and we will tell you plainly what is worth changing.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements