The firms that feed, clean and staff HITEC City still run on WhatsApp groups and Excel.
HITEC City’s offices are served by a second economy: facility management and housekeeping contractors, corporate caterers, cab operators, gyms, co-working operators and IT support firms. They run on rosters in Excel, attendance on WhatsApp and invoices in Tally. GullySystem builds roster, ticket and billing software for these businesses from its Bengaluru office, starting with a free technology audit.
Madhapur and the offices around Cyber Towers and Mindspace employ thousands of people, and almost nothing they use through the day is provided by their own employer. Housekeeping, security, pantry, transport, lunch and the gym all come from contractors.
Those contractors are the small businesses here, and every one of them is paid against a count. Staff attending, plates served, trips made, tickets closed: each number is argued at the end of the month.
Where the businesses are in HITEC City, and what they run on.
Cyber Towers and the Mindspace offices
Software and back-office companies whose vendors handle housekeeping, security, pantry and transport. Each vendor bills monthly against a headcount that the two sides count differently.
Kavuri Hills and Ayyappa Society
Small IT firms, agencies, co-working floors and serviced offices in converted buildings. Seats, meeting rooms and monthly invoices are kept on a spreadsheet.
The Madhapur main road and Inorbit side
Restaurants, cloud kitchens, gyms and salons living off the office crowd. Memberships, corporate tie-ups and delivery orders arrive through four different channels.
Catering and tiffin kitchens
Kitchens supplying office cafeterias and bulk lunch orders, counting plates served each day. The count is sent on WhatsApp and disputed when the invoice goes in.
Cab and staff transport operators
Operators running office shuttles and night drops, with drivers, routes and escorts to arrange. Trip sheets are on paper and billing waits for them to come back.
How HITEC City businesses pick and use software.
These businesses sell to companies that audit them. A facility contractor is asked for attendance proof, a caterer for a plate count and a cab operator for trip logs, and none of it sits in one place.
The owner works on a thin contract margin, so software has to pay for itself in billing accuracy or in office hours saved. He asks that question on the first call, and it deserves a straight answer.
Their staff work across many sites on inexpensive Android phones, so the screens have to be light and survive a weak signal. We test that with a supervisor before go-live, on a call from Bengaluru.
Where HITEC City businesses lose time and money.
The client counts our staff differently from us
Housekeeping attendance is marked on a register at the site and typed into the invoice later. Phone-based attendance with a site photograph settles the count before the bill is raised.
Plate counts are argued at the end of the month
Caterers serve meals daily and agree the number weeks afterwards. Recording each day’s count with the client’s confirmation turns the invoice into a formality.
Complaints reach the owner instead of the supervisor
A leaking tap or an unclean pantry is sent to whoever the client has on WhatsApp. A ticket with a site, a person and a closing photograph shows response time when the contract is reviewed.
Co-working invoices are made by hand every month
Seats change in the middle of the month, meeting rooms are booked as needed, and the invoice is typed in Excel. A member record with seat changes and room usage produces it on the first.
Drivers are paid from trip sheets nobody can read
Night trips, escort charges and waiting time are written on paper inside the car. A trip entered on the driver’s phone closes the gap between what is paid out and what is billed.
What we would build for HITEC City businesses.
Usually in this order, starting with whatever the audit ranks first.
Web and Mobile Application Development
Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreAPI and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreReady products that fit HITEC City businesses.
Each one is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then. You are not paying to build the basics again.
How the work runs from Bengaluru for HITEC City.
- 01
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 02
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 03
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 04
Go-live, in person when it helps
For data migration and training we can come to HITEC City. Travel is agreed in advance.
- 05
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We don’t claim HITEC City clients we don’t have. These are systems our team built; the way we work is the same wherever you are.
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Read the case study Paying guest accommodationSAM Atithi Pavathi: bed-level occupancy as the source of truth
PG management software where allocation, rates and invoices all derive from bed-level occupancy, instead of being maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance writing to the same records — closing the gap between journeys run and fees actually collected.
Read the case studyQuestions HITEC City owners ask before they call.
Our housekeeping staff change often. Will they manage a phone app?
They manage when the app asks for very little. Site staff only mark in and out with a photograph, and the supervisor handles the rest. We keep that screen to two buttons and try it at one site before the others.
Can the client see a report without calling us?
Yes. A client login or a scheduled report can show attendance, tickets closed and consumables used for their site alone. Contracts tend to be renewed on the strength of that kind of record.
Are you based in HITEC City?
No. GullySystem has one office, in Nagarbhavi, Bengaluru, and no branch anywhere in Hyderabad. The work runs on calls, screen-shares and WhatsApp, and we travel for a go-live or for training when it is worth the journey.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Industries we build for in HITEC City.
Elsewhere in Hyderabad.
Tell us what your HITEC City business runs on today.
Send a short note on the spreadsheets, software or WhatsApp groups your team depends on. We reply the same working day.
- No obligation
- We reply the same working day
- Your details stay private