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GullySystem
Banjara Hills · Locations

Banjara Hills clinics, salons and restaurants take bookings in three places and still lose walk-ins.

Banjara Hills is a neighbourhood of appointments: skin and dental clinics, salons and spas, restaurants and design studios. Bookings arrive by phone, on Instagram and in a paper diary at the same time, and walk-ins are turned away while a slot sits empty. GullySystem sets up clinic and salon software from its ready products and builds custom tools for the studios and offices here, from Bengaluru over calls and screen-shares.

At a glance

Banjara Hills is where Hyderabad goes for a consultation, a haircut, a dinner or a pitch meeting. The numbered roads off the main stretch hold cosmetic and dental clinics, salons, boutiques and small agencies, with offices on the floors above them.

Almost all of these are small teams with a busy front desk. The receptionist holds the diary, the owner holds the WhatsApp, and the accounts sit with a chartered accountant who visits once a month.

Around Banjara Hills

Where the businesses are in Banjara Hills, and what they run on.

The clinics in the converted bungalows

Skin, dental, fertility and physiotherapy practices working out of old houses on the numbered roads. Patient history is on paper cards and slots are blocked during a phone call.

Salons and spas around GVK One and Kamalapuri Colony

Salons, spas and wellness centres with customers who book by stylist or therapist. Prepaid packages and memberships are ticked off on a card the customer carries.

Restaurants and cafes on the main road

Fine-dining restaurants, cafes and cloud kitchens working with aggregators as well as their own delivery. Table bookings, banquet enquiries and raw-material purchases sit in three different places.

Design, advertising and architecture studios

Interior designers, architects and branding studios working for clients across the city. Quotations go out in Excel and site photographs stay inside WhatsApp groups.

Offices above the showrooms

Consultancies, advisory firms and small trading companies with a handful of staff each. Attendance, invoicing and follow-ups are all handled by one office manager on a spreadsheet.

How software gets chosen

How Banjara Hills businesses pick and use software.

Owners here have money to spend and no patience for a long implementation. They want to see the appointment screen on the first call, and they judge software by whether the front desk picks it up in a week.

Most have already bought something: a salon app on a monthly plan, a clinic package from a medical equipment dealer, or a website nobody updates. The complaint is usually the same, that the data sits in someone else’s system and cannot be pulled out.

Because we are in Bengaluru, they ask early how support will work. The honest answer is calls, screen-shares and WhatsApp for most things, with a visit for go-live and training when the front desk needs a day of hand-holding.

Where it breaks

Where Banjara Hills businesses lose time and money.

Three people take bookings and none of them see the same diary

A call to the front desk, a message on Instagram and a walk-in all become appointments. One diary shared by the receptionist, the doctor and the therapist stops the double booking at four in the evening.

Package customers argue about how many sessions are left

Prepaid facial and therapy packages are ticked on a card that customers lose. Keeping sessions, payments and expiry on the customer record settles it at the counter.

The doctor cannot see last year’s case without the file

Old case sheets are in a cupboard in a clinic that has already moved once. Visit notes, prescriptions and scan images on one patient record bring the history back in a search.

Stylist commission is worked out on the last evening of the month

Service and product sales are added up by hand from bill books before salaries go out. Recording the therapist on every bill turns the commission statement into a report.

How it works

How the work runs from Bengaluru for Banjara Hills.

  1. 01

    The audit, by call

    A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.

  2. 02

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 03

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 04

    Go-live, in person when it helps

    For data migration and training we can come to Banjara Hills. Travel is agreed in advance.

  5. 05

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Common questions

Questions Banjara Hills owners ask before they call.

Can one system handle both our clinic and the aesthetics side?

Yes. Our hospital and clinic management system keeps consultations, prescriptions and reports, and the spa and salon side adds packages, therapist schedules and product stock. Both bill at the same counter and report into one owner view.

Do you have an office in Banjara Hills?

No. Our only office is in Nagarbhavi, Bengaluru, and we work with Hyderabad clients over calls, screen-shares and WhatsApp. For a go-live or front-desk training we travel to you, on dates agreed in advance.

Will the receptionist manage it on a busy Saturday?

That is what we test before go-live. The booking screen is built for one hand and a phone call, with search by mobile number and a slot grid that can be read in a second. We train the front desk on your own week of bookings.

What happens in the free technology audit?

We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.

Talk to us

Tell us what your Banjara Hills business runs on today.

Send a short note on the spreadsheets, software or WhatsApp groups your team depends on. We reply the same working day.

  • No obligation
  • We reply the same working day
  • Your details stay private

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