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GullySystem
Field services · Pest Control Business Management System

One connected system for contracts, visits, technicians and reports.

Manage AMC contracts, visit schedules, technician routes, chemical stock, service reports and billing on one customer record. Each contract’s visits are laid out from its start date. Jobs are planned by area for each technician, and the chemical used and the service report are recorded against the visit. Renewals, missed visits and outstanding dues are visible on one screen.

  • Treatments, AMC frequencies and warranty periods configured as you sell them
  • Customers, running AMCs and their dues migrated from your register
  • Office and field staff trained, then supported by the Bengaluru team

Companies treating homes, hotels, restaurants and food factories run their book of AMCs on this system, set up by GullySystem. Owners, schedulers and technicians work from it. It holds contracts and renewal dates, visit schedules, technician routes, chemical issue and the service report signed after each visit. Visit frequency is taken from each contract.

Where it breaks today

What goes wrong before the software.

AMC renewals are not tracked in advance

Contract end dates sit in a register or a spreadsheet. Without a renewal list, a customer may move to another provider before anyone follows up.

Scheduled visits can be missed

A quarterly treatment falls due but is not added to a technician’s list. The customer is often the first to notice.

Technician routes are not planned by area

Jobs are assigned through a messaging group each morning. Travel between distant areas reduces the number of visits in a day.

Chemical use is not tied to jobs

Gels, concentrates and termiticides are issued from the store without a record. Stock runs short, and use cannot be linked to individual jobs.

Service reports are paper based

Hotels, hospitals and food businesses ask for proof of each treatment. Signed slips can be misplaced in a technician’s bag.

Billing follows several payment patterns

Some customers pay upfront, some per visit and some in instalments. The office reconciles this at month end, and invoices can be delayed.

How it runs

How the work flows through it, step by step.

  1. 1

    Enquiry and inspection

    Log the call as a lead and book an inspection. The quote, for a one-off treatment or a yearly AMC, goes out from the same screen.

  2. 2

    Contract and visit schedule

    Save the services, frequency and dates for the AMC. The year’s visits are laid out from the start date.

  3. 3

    The day plan

    Due visits and new jobs are grouped by area and assigned to technicians, who open their list on a phone.

  4. 4

    Treatment on site

    The technician records what was done, which chemical and how much, and adds photos. The customer signs the service report on site.

  5. 5

    Billing and follow-up

    Bill the visit as the contract specifies, or against the one-off quote. The report and invoice reach the customer, and a follow-up visit is booked where needed.

  6. 6

    Renewal

    The AMC appears on the renewal list with its visit history beside it, ahead of the contract end date.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

AMC contracts and renewals

Store each AMC with its services, visit frequency, terms and end date. A renewal list appears before contracts lapse.

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Pest control scheduling

Lay out visits due from every contract, together with new and emergency jobs, by date.

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Technician dispatch and routes

Assign jobs to technicians by area and group them into a route. Changes are pushed to the technician’s phone.

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Service reports and work orders

Raise a work order for each visit. The technician closes it with the treatment, chemicals used, photos and the customer’s sign-off.

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Service history

Keep every visit and treatment for a customer, so a repeat complaint is checked against earlier work.

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Chemical and material stock

Issue chemicals, baits and consumables to technicians and record use per job, with reorder levels in the store.

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Equipment

List sprayers, foggers and other equipment with who holds them and when they are due for servicing.

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Safety and chemical handling records

Keep technician training, certificates and safety checks on file, along with the chemicals each person is cleared to handle.

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Leads and quotes

Record enquiries from calls, JustDial and your website, book inspections and follow up quotes until they close.

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Pest control billing

Invoice AMCs paid upfront, per visit or in instalments, and one-off jobs, with GST and payment status.

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Customer reminders

Send visit reminders the day before, service reports after the visit and renewal reminders through WhatsApp, SMS or email.

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Urgent call-outs

Flag emergency jobs, assign them to the nearest available technician and track them to completion.

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Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • AMC and Service Contracts

    Each annual contract stores its services, visit frequency, terms and end date, and a renewal list appears ahead of lapse.

  • Technician Scheduling

    Dispatchers assign jobs to technicians by area and group them into a route, and any change is pushed to the technician’s phone.

  • Service Reports and Proof of Visit

    Every visit has a work order that the technician closes with the treatment given, chemicals used, photos and the customer’s sign-off.

  • Stock Tracking and Alerts

    The store issues chemicals, baits and consumables to technicians, records use against each job, and watches reorder levels.

  • Lead Management

    Enquiries from calls, JustDial and the website are recorded, inspections are booked, and quotes are followed up until they close.

  • Invoice Management

    Invoices cover AMCs paid upfront, per visit or in instalments, and one-off treatments, each with GST and payment status.

  • Service Reminders

    Customers get a visit reminder the day before, the service report afterwards and renewal reminders, over WhatsApp, SMS or email.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

More on this product

Topics beyond the modules.

Each page covers one part of how the system is used, connected or controlled.

Customer Management for Pest Control Businesses

Customer management holds each customer, their sites, contracts, visit history and dues on one record.

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Employee Management for Pest Control Technicians

Employee management keeps a record for each technician, supervisor and desk staff member.

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Customer Feedback and Reviews for Pest Control

Feedback and reviews collects a rating and a comment from the customer after each treatment.

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HR Reporting for Pest Control Businesses

HR reporting gives attendance, leave, overtime, certificate expiry and joiners as lists for field staff.

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Lead Management for Pest Control Enquiries

Lead management puts enquiries from calls, JustDial and the website on one list.

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Leave Management for Pest Control Staff

Leave management records applications, approvals and balances for field staff.

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Loyalty Programmes for Pest Control Customers

Loyalty programmes set up points, referral credits and renewal discounts for regular customers.

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Onboarding and Training for Pest Control Technicians

Onboarding and training records a new technician’s documents, safety briefing, chemical handling and certificates.

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Payroll Management for Pest Control Companies

Payroll management works out technician pay from attendance, jobs closed, overtime and commission.

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Technician Performance Management for Pest Control

Performance management sets targets for each technician and reads them from the job records.

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Reporting and Analytics for Pest Control Owners

Reporting and analytics gives a pest control owner a short set of lists: AMCs due, visits done against planned, chemical use, dues by customer and enquiry source.

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Shift and Roster Management for Pest Control Teams

Shift management plans the weekly roster for technicians, including night work, Sunday duty and the emergency phone.

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Service Catalogue Management for Pest Control

Service management defines each treatment you sell once, with its coverage, visit frequency, follow-up, warranty and rate.

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Supplier Management for Pest Control Purchases

Supplier management holds supplier details, what each supplies and the rates last agreed.

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Views by Role for Pest Control Teams

Owners, the scheduling desk, technicians and accounts each work on a different part of the same customer record.

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Integrations for Pest Control Management Software

The system connects to Tally, WhatsApp, SMS, email, Google Maps, UPI and payment gateways.

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Who uses it

One system, each person sees their part.

For owners

See visits done and missed, AMCs up for renewal, collections and chemical use against jobs across branches.

For the scheduling desk

Manage today’s visits by area, technician availability, urgent call-outs and rescheduled jobs.

For technicians

See the job list and route for the day, customer address and history, and close the service report on site.

For accounts

Track invoices due by contract terms, payments received and customers with outstanding dues.

Reports

The numbers the owner asks for.

  • AMCs due for renewal in the next month
  • Visits scheduled against visits completed, by technician
  • Missed and rescheduled visits
  • Chemical use by job, by technician, and by month
  • Outstanding dues by customer
  • Repeat complaints within the treatment’s warranty period
  • Lead to contract conversion by source
Good fit

Who this is built for.

  • Pest control companies with a growing book of residential and commercial AMCs
  • Operators serving hotels, restaurants, hospitals, and food factories that need service reports
  • Owners running technicians across several areas or cities
  • Facility management companies that include pest control in their services
  • Termite and anti-termite specialists with long warranty periods to track
Honest answer

When it is not the right choice.

  • If you are a one-person operator with a few regular customers, a calendar and a notebook may serve you fine for now.
  • It records chemical use and training. It does not replace your licence or the rules on which chemicals you may use.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your services and contract terms

Treatments, AMC frequencies, pricing structures and warranty periods are configured first. For a trade such as water purifier servicing, treatment and chemical fields give way to models, filters and readings, and the fit is confirmed in discovery.

Running AMCs migrated

Current customers, contracts with their remaining visits and outstanding dues are brought in from your register or Excel.

Your areas and technicians

Service areas, technicians and their skills are entered, so the daily plan reflects who can do which job and where.

Service report format

The report carries your logo and the fields your commercial customers ask for.

Training for office and field

The scheduling desk is trained on planning. Technicians are trained to close a job from a phone.

Hosting and support

Cloud hosting means technicians’ phones and the office see the same jobs. The people who did the configuration remain available for changes.

Works alongside

  • Tally export
  • WhatsApp
  • SMS
  • Email
  • Google Maps
  • UPI and payment gateways
Common questions

Questions owners ask before a demo.

Can it handle AMC renewals?

Yes. Each AMC is saved with its end date and visit schedule, and contracts nearing renewal appear on a list with the customer’s visit history.

Is there an app for technicians?

Yes. Technicians open the day’s jobs in a phone browser, see the address and history, and close the service report on site with photos and the customer’s sign-off.

Can it plan technician routes?

Yes. Jobs are grouped by area and ordered for each technician. The scheduling desk can move jobs when an urgent call comes in.

How is chemical usage tracked?

Chemicals are issued to technicians and the quantity used is recorded against each job. You can see use by technician and by month, and the store sees what needs reordering.

Do customers receive a service report after each visit?

Yes. The report closed on site goes to the customer by email or WhatsApp, recording the treatment, chemicals and photos.

Can invoices go across to Tally?

Invoices and payments export for Tally through your accountant. A direct connection is priced separately, where your set-up needs it.

How are AMC customers moved from Excel?

Customers, running contracts with their remaining visits and outstanding dues are imported before go-live. Your office checks them before use begins.

Who owns the customer and contract data?

Your business does. Reports export as PDF, Excel or CSV, and a full copy on request is covered in the proposal.

What does it cost?

No price is published. Cost depends on your technicians, branches and the changes needed. A demo and a written proposal come before any work begins.

We are just starting out. Do we need this?

Probably not yet. With a few customers, a calendar and a notebook can work. When AMCs begin to slip, a free technology audit is a good place to start.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Book a demo

See Pest Control Business Management System with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

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