Shift and Roster Management for Pest Control Teams
Shift management plans the weekly roster for technicians, including night work, Sunday duty and the emergency phone. Week offs and approved leave show on the same grid the desk assigns jobs from.
The roster, a week at a time
Swaps during the week
When a technician cannot take a night fumigation, another may offer to swap. The change goes on the grid, and two people are not left remembering it differently. Tomorrow’s jobs are assigned from the grid as it now stands.
What the grid prevents
- A job given to a technician on his week off
- Two technicians on night duty and nobody on the morning run
- The same person holding the emergency phone three weekends together
- A treatment date promised for a week when half the team is on leave
Supervisor builds the roster
The module does not decide who should work when. It shows who is free, who is on leave, who is cleared for night fumigation and what was promised to whom. The supervisor decides, because he knows the team.
Frequently asked questions
Can technicians see their own shifts?
Yes, from the same phone login they close jobs on. They can check their timings without calling the supervisor.
Do night jobs get counted differently for pay?
Yes. They are marked as night or Sunday work on attendance, and the payroll month applies the rate you have agreed. The marking has to be right on the day for the pay to be right at month end.
We are six technicians. Is a roster screen needed?
It depends on how you work. At six technicians a supervisor may hold the roster in his head. It matters more with two branches, or when night and emergency duty must rotate.
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