Run workstation, chair and storage orders from floor plan to installed desk.

Most office furniture is sold as a project, not a single item. A fit-out contractor or an office tenant sends a floor plan and a schedule. The maker supplies hundreds of desks, chairs and cabinets, floor by floor, to a site that is still being finished.

The range mixes processes. Boards are cut and edged. Steel frames are bent and powder coated. Chairs are upholstered and assembled, and every item ships flat-packed or ready built with its fittings in a pack that must be right.

The estimating team measures items off the floor plan and prices each desk, chair and cabinet by workstation type. Revisions sit in a folder that the sales manager updates by hand. After approval, a finish and fabric sample is signed. The order is split into phases. They follow the contractor’s programme.

The panel shop cuts boards, edge bands and drills them, while the steel shop cuts, bends and welds frames before they travel to the powder coating line. Cutting lists are laid out to save board. The upholstery bay cuts foam and fabric and fits chair mechanisms, gas lifts and castors.

Parts are kitted by workstation and packed with a hardware pack and a fitting instruction, then dispatch loads the cartons in the order the installation crew will unpack them. The crew signs for each floor. Damage and shortages go on a snag sheet. The maker returns to fix them.