Customer and Vehicle Profiles Filed Under the Registration Number
Customer and vehicle profile management is part of Car Detailing Management System. Each car is held by its registration number, with the owner, past jobs, preferences and feedback attached to it. The coating date and the technician who did the work stay on the car, so typing the number gives the counter the history before quoting.
The car is the record
In this trade the registration number is the name everyone remembers.
Found by number
One search on the plate is enough. It brings up the vehicle, its owner and everything that has been done to it.
Owner attached
Contact details, the package he is on and his loyalty points sit with the car he brings in.
A record per vehicle
A household with two cars keeps a separate history for each of them.
History that changes the work
What a car needs today depends on what it had last time.
Past jobs and dates
What was done, when, and by which technician. That decides the recommendation this time.
Coating date on file
How long since the coating went on is the question customers ask most, and the counter can answer it.
Preferences noted
No perfume in the cabin, careful around the aftermarket spoiler: it stays on the car rather than in one person’s head.
At the counter and afterwards
Good records do their real work six weeks later.
Quoting with the history open
Knowing the last three visits changes what you suggest and what you are able to charge for it.
Feedback against the job
A rating or a complaint is saved with that visit and the technician who did it.
Reminders with a reason
A car due for its next coating is a far better message than a general offer to everybody.
Frequently asked questions
What happens when a car is sold to somebody else?
Change the owner on the vehicle record and the job history stays with the car, where it is useful. The earlier owner keeps his own customer record and his points.
Do we have to type in the history of cars we already serve?
No. Existing customer and vehicle lists are moved across during setup, and GullySystem brings them over from the Excel sheet or billing software you run today.
Can the technician open the vehicle profile?
Yes, on his phone at the bay, next to the job assigned to him. That is usually where a preference note earns its keep.
Tell us what you need.
Send a short brief and one of our engineers will come back to you — usually the same day.
- No obligation
- We reply the same working day
- Your details stay private