Customer and Vehicle Profiles by Registration Number

Customer and vehicle profile management in Car Detailing Management System holds each car under its registration number. Owner, past jobs, preferences, feedback, coating date and technician are attached to it.

Share your requirements

One record per car

The registration number is the key.

Found by number

One search on the plate brings up the vehicle, its owner and everything that has been done to it. No name is needed.

Owner attached

Contact details, the package the owner is on and loyalty points sit with the car that is brought in.

A record per vehicle

A household with two cars keeps a separate history for each of them, even when both are billed to the same customer name.

History that shapes the job

What a car needs today depends on what was done last time.

Past jobs and dates

The record shows what was done, when, and by which technician. That informs the recommendation for this visit.

Coating date on file

The date the coating went on is stored on the car, so the counter can say how long it has been.

Preferences noted

A preference such as no perfume in the cabin stays on the car rather than in one person’s memory.

At the counter and afterwards

The record keeps working after the visit as well.

Quoting with the history open

The last few visits are on screen while a quote is prepared, which changes what is suggested and what can reasonably be charged for the work. History informs the price.

Feedback against the job

A rating or a complaint is saved with that visit and the technician who did it.

Reminders with a reason

A reminder can go to cars that are due for their next coating, instead of a general offer to everybody.

FAQ

Frequently asked questions

What happens when a car is sold to somebody else?

The owner is changed on the vehicle record, and the job history stays with the car. The earlier owner keeps a customer record and any points.

Do we have to type in the history of cars we already serve?

No. Existing customer and vehicle lists are moved across during setup, from the Excel sheet or billing software in use today.

Can a technician open the vehicle profile?

Yes. It opens on a phone at the bay, next to the job assigned to that technician.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

A senior engineer reads your answers. Nobody phones first.
Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.