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GullySystem

Online Booking and Appointment Management for Detailing Studios

Online booking and appointment management puts walk-ins, phone calls and online bookings on one calendar of slots. Confirmations and reminders go out by message, and the front desk sees which slots are taken.

Three ways in, one calendar

A booking is entered the same way whether it came from the website or a call.

Slots laid out

The day is shown as slots, so the same ceramic coating slot is not promised to two customers.

Taken online or on a call

A customer books from the site, or the desk enters the call, and both land on the same calendar.

Walk-ins fitted in

A walk-in goes into the first free slot without displacing a booking already made.

Confirmations and reminders

Customers are told about the booking before they arrive.

Confirmation on the spot

The customer receives the service, the day and the time as soon as the booking is entered.

Reminder before the slot

An alert goes out ahead of the slot as an SMS, an email or a WhatsApp message.

Reschedules in one move

Shifting a booking updates the slot and informs the customer. One entry replaces several forwarded messages.

What the counter sees

The calendar gives the front desk one view of the day.

The day at a glance

Who is coming, for which service, and roughly when the bay will be free again.

Service attached to the booking

The job stays on the booking, so the bill afterwards is built from the booking and not from memory.

History before the price

Pulling up the registration number shows past jobs before a figure is quoted.

FAQ

Frequently asked questions

Can customers book a detailing slot online?

Yes. Online bookings arrive on the same calendar the front desk works from. The slot is taken once confirmed, so two customers cannot hold the same slot.

What happens when a job overruns into the next appointment?

The floor view shows the job running past its time, so the desk can move the next slot or inform that customer in advance.

Does a booking reserve a particular bay?

No. It reserves the slot. The bay is allocated on the floor when the car comes in, so a coating job can go to the bay set up for coatings.

Talk to us

Tell us what you need.

Share your requirements and one of our engineers will come back to you within one business day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements