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GullySystem

Customer Khata for Grocery Store Owners

The khata records credit given and payments received for each customer. It shows what every customer owes today, so nobody needs to open the paper book to find out.

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What the khata records

Credit sales

At the counter, the cashier picks credit as the payment on a bill, alongside cash, UPI and card, and the amount goes straight to that customer’s account.

Payments received

A payment is recorded against the customer and brings the balance down. The balance on screen is what the customer owes today.

Balance per customer

Each regular customer has a running total. It can be looked up while billing, without turning pages.

Khata outstanding report

One report lists what every customer owes. The owner reads it with sales, stock and expenses on the same dashboard, from a phone or a laptop.

Opening balances

What each customer owes is entered from the shop’s book or from existing software before the khata goes live, so credit continues without a break. The shop checks the balances. Then billing starts. Any customer whose figure looks wrong is corrected at that stage, and not after billing begins.

Who works with the khata

Counter staff give credit to regular customers while billing. Owners read the dues alongside sales and profit. Staff logins can be kept away from khata balances if the owner prefers, and that is agreed during implementation. Disputed figures are taken up with support, and the record shows each credit and each payment.

What the khata leaves to the shop

  • The shop decides which customers are given credit.
  • Any limit per customer is agreed with the shop during implementation.
  • Balances are only as current as the entries made at the counter.
  • The paper book can be set aside once the opening balances are checked.
FAQ

Frequently asked questions

Can credit be given while billing at the counter?

Yes. Credit is one of the payment choices on the billing screen, so a credit sale needs no separate entry.

Can the balances from our book be loaded?

Yes. Balances are entered from the book or from existing software, and the shop checks them before billing starts.

Will counter staff see what each customer owes?

Only if the owner allows it. Counter staff can be limited to billing, with khata balances kept to the owner’s login.

Does the khata appear in the reports?

Yes. Khata outstanding by customer is one of the reports, and it reads from the same records as billing.

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