Hospital Maintenance and Equipment Servicing
The module schedules servicing for medical equipment and the building, raises a work order when something breaks, and keeps the history of every asset.
Every machine carries a record
The building is included
Lifts, generators, the water pump and theatre air conditioning fail in the same way. They often sit on different papers, or on none. Here they are records like any other machine.
What the administrator reads on Monday
- Servicing due this month, machine by machine
- Breakdowns open right now, and who is on them
- Machines that have broken more than twice this year
- Contracts coming up for renewal
The engineer still has to come
Ringing the vendor, settling what the contract covers and waiting for a part all continue as before. What changes is that a missed service date shows on a list. It is not found after a machine stops mid-list.
Frequently asked questions
Can a ward report a fault directly?
Yes, from a phone. The nurse who finds the fault raises it, maintenance picks it up, and the request closes on the same record.
Do we keep service contract details?
Yes, against the machine: the vendor, the dates and what it covers. The renewal appears on the list before it lapses.
Does it manage the vendor’s engineers?
No. The vendor manages its own engineers. Recorded here are the call made, when somebody came and what was done.
Can we see the history of one machine?
Yes. A machine repaired several times in a year raises a purchase question as well as a maintenance one.
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