Patient Records and Registration for Hospitals
The module keeps intake, appointments, history and follow-up on one patient record. A returning patient is found by phone number and does not repeat the same details at the desk.
Registered once
Each patient gets a number, a name and a record that stays. The desk finds a returning patient by phone number, the detail people give the same way every time.
What travels with the patient
The desk stops being the memory
A new receptionist can find a six-year-old record in moments. The hospital then runs on records and not on whoever has been there longest.
Old paper files are moved in stages
Existing lists and old software come across during set-up. A cupboard of paper files is typed in by staff, which takes time. Many hospitals bring the active patients first and let the rest arrive as patients return. This is agreed before go-live.
Frequently asked questions
How does the desk find a returning patient?
By phone number, or by name. The number is quicker, and desks tend to settle on it within a week.
Can two family members share a number?
Yes. Several patients can sit under one contact number, as families often use a single phone.
Who can open a patient record?
The roles you set. The doctor sees the clinical history, the counter sees what it needs to bill, and every change is logged with the name of whoever made it.
Can you move our old patient list across?
Usually. If the old software exports to Excel or a database backup, it comes over before go-live and the desk checks a sample. Paper is slower, and the order of files to type in is agreed first.
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